Delivery & Shipping Policy
Groom Bazar delivery charges in Bangladesh: Dhaka City ৳60, sub-urban and eligible city areas ৳100, other areas ৳130, with estimated delivery times.
Delivery coverage and charges
We arrange courier delivery across Bangladesh subject to service coverage and order confirmation. Standard base delivery is ৳60 for Dhaka City, ৳100 for Dhaka Sub-Urban, and ৳100 for other areas identified as Sadar or City in checkout. Other delivery areas have a base charge of ৳130.
Enter your complete district, area and address at checkout to see the charge for that destination. Any applicable weight-based charge or promotion is included in the checkout total before you submit your order. Please review that total before confirming.
Estimated delivery time
Standard delivery within Dhaka usually takes 1–2 business days. Nationwide delivery usually takes 2–5 business days, depending on destination, stock confirmation and courier coverage. These are estimates rather than a guaranteed delivery date; holidays, remote routes or courier disruption can cause delays.
Some items are collected from a supplier after an order is placed. If an item requires additional collection time or is unavailable, support will contact you before dispatch.
Receiving and tracking your parcel
Provide a reachable phone number and a complete delivery address. Keep your order number for support or tracking questions. Check the parcel on arrival and record the full unboxing before using the product. Report a wrong, damaged or incomplete item promptly under the Return & Refund Policy.
For an address change or cancellation, contact support as soon as possible with the order number. Once dispatched, the courier may be unable to change the destination or stop delivery.