Terms & Conditions
Review Groom Bazar order confirmation, prices, payment, product information, delivery, returns and account responsibilities before shopping.
Shopping with Groom Bazar
These terms apply to purchases and use of groombazar.com. Provide accurate contact and delivery information and use the store for lawful purposes. Do not misuse accounts, promotions or checkout, submit malicious content or interfere with the store’s operation.
Orders, availability and prices
Prices are shown in Bangladeshi taka (BDT). Check the selected model and variant, quantity, final price, delivery charge and payment method before submitting. An order submission is a request; availability, supplier collection and delivery details may need confirmation before dispatch.
Product prices and availability can change. If we identify a material listing or pricing error or cannot supply an ordered item, we will contact you about the correction, an alternative or cancellation rather than substitute an item without your agreement. An accepted cancellation of a paid order follows the refund process.
Payment and promotions
Use only the payment options and instructions displayed for your order. Cash on delivery is available where offered. A listed third-party payment method is subject to its provider’s processing rules. Never share a password, payment PIN or OTP with support.
Promotions apply only under their stated conditions. Refund calculations reflect the amount actually paid after applicable discounts or cashback; promotional savings are not an additional cash refund.
Product information and care
Compare the exact model code and package contents before buying. Screen settings can affect displayed colours. Follow the supplied safety, charging, cleaning and voltage instructions, particularly for heated tools and appliances used near water. Warranty type and duration are model-specific and must be confirmed where not stated.
Delivery, returns and support
The Delivery & Shipping, Return & Refund, Warranty and Privacy pages explain the corresponding parts of your purchase. Contact support promptly with your order number if there is a problem. Keep the invoice, packaging and unboxing evidence for an arrival issue.
Changes to these terms are published on this page. The order details and terms communicated for an existing purchase remain relevant to resolving that purchase. These terms do not remove any rights that apply under Bangladesh law.